A Culture of Creativity
Rachel attended Trinity College, taking part in their immersive study abroad program that allowed her to enroll for five months as a student at the University of Vienna. After graduating, she continued her travels and began her work in the tech industry. She received an offer for a position in customer service with Squarespace. With no specific professional tech experience, she brought other skills to Squarespace. She came very preparedly to her interview, and she believes they saw that she was dedicated, and that is probably part of the reason for getting her foot in the door. Rachel had a lot to learn about the platform when she started as an advisor in customer relations in January of 2014, but she began to answer customer questions after about two weeks and became an expert over the first 3-4 months. Now a project lead with Customer Operations, Rachel is focused on strategy and shaping the department to be more effective and streamlined. She is continuously impressed by Squarespace's creativity and hopes to pursue an opportunity on the product manager side or work to develop strategic partnerships.CLICK HERE TO DOWNLOAD THE COMPLETE ARTICLE ABOUT RACHEL THAT WAS PUBLISHED IN THE SPRING 2018 MILLBROOK MAGAZINE.